Shipping and Delivery Policy
At BISWAS NGO, we are committed to ensuring that all donations, merchandise, and aid packages are delivered efficiently and securely. Below, you will find the details regarding our shipping and delivery policies.
- Shipping of Merchandise
If you purchase merchandise from our website, we will process and ship your order within 7 business days. Shipping times may vary depending on your location. You will receive a confirmation email with tracking details once your order has been shipped.
- Domestic Shipping: Estimated delivery time is 10 business days.
- International Shipping: Estimated delivery time is 15-30 business days. Customs duties and taxes may apply, which are the responsibility of the recipient.
- Delivery of Aid Packages
For sponsored aid packages, we work with trusted logistics partners to ensure that donations reach beneficiaries promptly. Due to the nature of our work, delivery times may vary depending on the location and urgency of the aid.
- Emergency Relief: Aid packages for emergency relief are dispatched immediately and delivered as per priority.
- Scheduled Deliveries: For recurring aid programs, deliveries are made on a monthly/quarterly basis as per our NGO’s operational schedule.
- Shipping Costs
- Shipping fees for merchandise orders will be calculated at checkout.
- Donations and aid packages are shipped free of charge to beneficiaries.
- Delays and Issues
While we strive to ensure timely deliveries, unforeseen circumstances such as natural disasters, customs delays, or logistical challenges may affect delivery times. In such cases, we will keep you informed and work on resolving the issue as quickly as possible. - Contact Us
If you have any questions regarding shipping or delivery, please contact us at Biswas Ngo,
AT : KALIDASPUR,
NEAR BASANT MANDAP,
BALASORE
MOB : 9777229040, +91-6782357524
E-MAIL : talk2biswasngo@gmail.com,
WEBSITE : www.biswasngo.in
Thank you for supporting our mission at BISWAS NGO.